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Click on a desired link below to learn more:
* Please make sure your order, your full name, address, and phone number are correct. We'll contact you if we have any questions.
Online: Simply locate products you want to purchase on this site, add them to your cart, and when you're ready, proceed to the secure checkout and fill in your billing and shipping information. If you have questions please call 204-338-7455 and we'll be happy to help you out. Shopping on our site is the quickest, easiest and safest way to make a purchase with River City Sports!
By Phone: We accept Visa or MasterCard and call us at 1-800-950-8201.
By Mail: Send a letter including your Visa or MasterCard number or a US or Canadian money order to:
River City Sports, 1074 Henderson Hwy., Winnipeg, MB R2G 1L1
By Fax: A letter containing your Visa or MasterCard number can be faxed to (204) 338-7735.
By Email: Contact us at order@rivercitysports.com
Online: Simply locate products you want to purchase on this site, add them to your cart, and when you're ready, proceed to the secure checkout and fill in your billing and shipping information. If you have questions please call 204-338-7455 and we'll be happy to help you out. Shopping on our site is the quickest, easiest and safest way to make a purchase with River City Sports!
By Phone: We accept Visa or MasterCard and call us at 1-800-950-8201.
By Mail: Send a letter including your Visa or MasterCard number or a US or Canadian money order to:
River City Sports, 1074 Henderson Hwy., Winnipeg, MB R2G 1L1
By Fax: A letter containing your Visa or MasterCard number can be faxed to (204) 338-7735.
By Email: Contact us at order@rivercitysports.com
Near the upper-left of almost every page of this web site, you should see a row league logos. These are the most prominent leagues we carry products for. If one of these icons pertains to the type of product you're looking for, simply click on it to get started!
The league logos displayed on our site are not the only leagues we carry! Just under the row of league logos, you'll see an area that says "Shop By League". For most users, if you move your pointer over this area, a menu containing all of the leagues we carry will appear and you can make your selection. For a small number of visitors to our site it is possible that this menu will not appear (eg- if your web browser does not support javascript or you have certain web functionality turned off). If this is the case, simply click on the "Shop By League" words and you'll be taken to a list of our leagues where you can then make your selection.
To the right of "Shop By League" you'll also notice some other areas that function in exactly the same way. Most of these are fairly self explanitory. Have a browse around; there's plenty of products for everyone! Having problems finding what you're looking for? Try one of our searches, located in boxes at the right-hand side of most pages on our site. In the product search box, simply enter some key words that relate to what you're looking for, and click "Search". The style search located just beneath is an excellent way to find products by their associated style number if you've found one in our catalog or have been otherwise advised of one to hunt down. Simply enter the number and click "Search"!
The league logos displayed on our site are not the only leagues we carry! Just under the row of league logos, you'll see an area that says "Shop By League". For most users, if you move your pointer over this area, a menu containing all of the leagues we carry will appear and you can make your selection. For a small number of visitors to our site it is possible that this menu will not appear (eg- if your web browser does not support javascript or you have certain web functionality turned off). If this is the case, simply click on the "Shop By League" words and you'll be taken to a list of our leagues where you can then make your selection.
To the right of "Shop By League" you'll also notice some other areas that function in exactly the same way. Most of these are fairly self explanitory. Have a browse around; there's plenty of products for everyone! Having problems finding what you're looking for? Try one of our searches, located in boxes at the right-hand side of most pages on our site. In the product search box, simply enter some key words that relate to what you're looking for, and click "Search". The style search located just beneath is an excellent way to find products by their associated style number if you've found one in our catalog or have been otherwise advised of one to hunt down. Simply enter the number and click "Search"!
We accept Visa and MasterCard for phone, email, and fax orders.
If you're ordering by mail, include your Visa/MasterCard number, Canadian money order, or a pink International money order (for customers outside Canada). Please make all money orders are payable to River City Sports. Sorry, no CODs or personal cheques.
If you're ordering by mail, include your Visa/MasterCard number, Canadian money order, or a pink International money order (for customers outside Canada). Please make all money orders are payable to River City Sports. Sorry, no CODs or personal cheques.
Online shopping is completely safe and absolutely secure at www.rivercitysports.com
All RCS transactions are processed with SSL (Secure Sockets Layer) the most advanced online ordering security system available ensuring your complete privacy and order integrity. Bottom line: ordering online from us is more secure than handing your plastic to a waiter or store clerk, or reciting your number to the pizza delivery guy over the phone.
We guarantee your River City Sports transaction is 100% safe. You pay only for the transactions you authorized. In the unlikely event that other charges appear on your statement as a result of shopping with us, you're not on the hook for the "surprises."
All RCS transactions are processed with SSL (Secure Sockets Layer) the most advanced online ordering security system available ensuring your complete privacy and order integrity. Bottom line: ordering online from us is more secure than handing your plastic to a waiter or store clerk, or reciting your number to the pizza delivery guy over the phone.
We guarantee your River City Sports transaction is 100% safe. You pay only for the transactions you authorized. In the unlikely event that other charges appear on your statement as a result of shopping with us, you're not on the hook for the "surprises."
Our site displays prices in either U.S. or Canadian funds. So U.S. customers, your RCS invoice shows your total in Canadian funds with the American dollar value at the bottom( we are a Canadian company and have to invoice in Canadian funds). Your credit card statement will show the exact amount billed in American dollars, we do bill directly in to American dollars.
Taxes depend, of course, on where we're shipping your items to. There are NO taxes on US or international orders. As for duty or customs fees, these are the responsibility of each individual customer. River City Sports has no control over each country and there customs and duty charges. Thankfully, most items are NAFTA friendly and aren't charged duty when entering the U.S. from River City Sports.
Please call us at 1-800-950-8201 or email us for more details.
Please call us at 1-800-950-8201 or email us for more details.
Our average shipping charge for most North American orders is $12. For orders containing more than 2 items, a $1 surcharge will apply for each additional item. Larger orders, items and international shipments will be subject to additional charges which will be calculated separately, and you will be notified of the charges.
If you ordered online we'll email back within 24 - 48 hours, confirming in-stock items and explaining your total charges, including shipping and applicable taxes. If 48 hours pass by and you haven't heard from us, or you'd like to hear about our overseas shipping options, please email or call 1-800-950-8201.
In-stock orders ship the next business day after you receive your confirmation unless we're swamped (like around Christmas) when it might take another day or so to ship. Remember, too, that shipping times can be affected by other factors we can't do much about!
If you want to track a package or check its status, email us or give us a call at 1-800-950-8201.
If you ordered online we'll email back within 24 - 48 hours, confirming in-stock items and explaining your total charges, including shipping and applicable taxes. If 48 hours pass by and you haven't heard from us, or you'd like to hear about our overseas shipping options, please email or call 1-800-950-8201.
In-stock orders ship the next business day after you receive your confirmation unless we're swamped (like around Christmas) when it might take another day or so to ship. Remember, too, that shipping times can be affected by other factors we can't do much about!
If you want to track a package or check its status, email us or give us a call at 1-800-950-8201.
We strive to keep all products and teams on hand. However, from time to time we or our suppliers may temporarily run dry. We appreciate your patience, and will fill your order as soon as the item is back on the shelf. Pre-orders are accepted —OK, even recommended— on new merchandise we've told you about but haven't gotten in yet.
There's nothing like choice. Feel free to customize your jersey with the name and number you want. Your favorite pro player, your name, the options are endless. The letters and numbers will match your chosen jersey's style, unless you say otherwise. Double, maybe even triple-check your order before sending it our way; customized jerseys (even if you accidentally typed "Ice Hogs" instead of "Ice Dogs") are NON-CANCLABLE, NON-RETURNABLE, and NON-REFUNDABLE!
Customizing online is a snap: simply locate the jersey you want customized and when you reach the product details page, enter all of your customizing info into the boxes provided. The name will appear on the jersey's back and the number on the back and sleeves just like the pros wear on the ice. If you want "C" or "A" on the front, let us know that too. We'll send you an email confirmation of your order within 48 hours, repeating the name, number, price and size of the jersey along with the customizing price. Our services don't end there, though. We can also work on jerseys you've already have, whether you bought it from us or somewhere else!
Delivery time for a customized jersey is normally around 4-6 weeks, but we can speed the process up if you need it sooner for an additional cost.
Very Important: Do not send us your jersey before talking to a customer service representative!
For more customizing information, including info on team and corporate orders, please see our customizing info page or call us at 1-800-950-8201.
Customizing online is a snap: simply locate the jersey you want customized and when you reach the product details page, enter all of your customizing info into the boxes provided. The name will appear on the jersey's back and the number on the back and sleeves just like the pros wear on the ice. If you want "C" or "A" on the front, let us know that too. We'll send you an email confirmation of your order within 48 hours, repeating the name, number, price and size of the jersey along with the customizing price. Our services don't end there, though. We can also work on jerseys you've already have, whether you bought it from us or somewhere else!
Delivery time for a customized jersey is normally around 4-6 weeks, but we can speed the process up if you need it sooner for an additional cost.
Very Important: Do not send us your jersey before talking to a customer service representative!
For more customizing information, including info on team and corporate orders, please see our customizing info page or call us at 1-800-950-8201.
All images have been optimized to look their best on a variety of platforms, browsers and monitors, but if you'd like more detail on a particular item, please email us or call 1-800-950-8201.
Lucky you! You obviously have friends or family with excellent taste. Just mail your certificate with your order, or call our customer service department at 1-800-950-8201 for other how-to's.
You've got an entire year to decide how to redeem it, all at once or a bit at a time. Gift Certificates retain no cash value!
You've got an entire year to decide how to redeem it, all at once or a bit at a time. Gift Certificates retain no cash value!
You can request to be put on our catalog mailing list here, but if you've ordered from us before you will already be on the list.
We also send out weekly email newsletters containing information about all of our latest promotions and product arrivals! If you don't already receive this e-newsletter, you can sign up for it on our home page.
We also send out weekly email newsletters containing information about all of our latest promotions and product arrivals! If you don't already receive this e-newsletter, you can sign up for it on our home page.
We take great care in packaging and shipping your order, but sometimes accidents happen between our warehouse and your address. If your package is damaged in any way, call 1-800-950-8201 or email immediately after you receive it and tell us about it.
Do not return the package without contacting us first, and hang on to all the packaging. Our customer service department staff will give you the necessary instructions for its return and prompt replacement.
Do not return the package without contacting us first, and hang on to all the packaging. Our customer service department staff will give you the necessary instructions for its return and prompt replacement.
Your complete satisfaction is very important to us! River City Sports' products are chosen very carefully and are of the highest quality available. If, however, you wish to return any item, please contact us and be sure to follow these guidelines:
• Personalized items such as customized jerseys, team and special orders are not eligible for exchange or refund.
• Inspect all merchandise on arrival. Incorrect, missing, or damaged merchandise must be reported immediately. When reporting missing or damaged items, retain all packaging materials as these may be required in satisfying any claim with the carrier.
• All returns must be authorized. Please call the River City Sports Customer Service Department, Monday to Friday at (800) 950-8201 from 9:00 am until 5:00 pm (Central Time) for instructions and return authorization number prior to return of any merchandise or initiation of any claim.
• Eligible merchandise may be returned for exchange or refund within 30 days of purchase. Items intended for gift giving should be identifi ed as such at the time of order placement and arrangements for their return completed promptly after the appointed date.
• Gift Certificates are not refundable but may be transferred to another recipient or used as a credit by the original purchaser.
• Return shipping costs will be refunded for those items determined to have a manufactured defect or caused by a verifiable error in the processing and/or handling of your order. Any such refund will not exceed the amount charged by River City Sports for the original shipment of the item. All other requests for exchange will be subject to our minimum shipping and handling charge.
• Please remember to include your receipt (if available) and/or a note that includes your name and address (or the name and address of the person who purchased it) and a brief description of how you wish your return to be resolved. A daytime phone number is always appreciated.
• Please allow approximately 2 weeks transit time prior to checking on the status of your returning shipment.
• Returning merchandise must be new and in re-stockable condition and include any factory packaging and hang tag literature. Clothing cannot be laundered and collector fi gurines must remain unopened.
• Defective merchandise may be subject to inspection by a factory representative prior to replacement or refund.
• Re-wrap merchandise carefully and remember to display the return authorization number prominently on the package exterior.
• If shipping from outside of Canada, please describe contents as "Canadian Goods Being Returned".
• Returning merchandise from the U.S. must travel exclusively by USPS (United States Postal Service). Do not attempt to ship by any "ground service" provided by UPS or FEDEX. Such shipments would be subject to duty, taxes, and/or brokerage fees. Returning packages subject to brokerage or duty will be refused.
• River City Sports will not be responsible for any returning shipment that is lost or damaged in transit. Any such claim should be directed to the carrier that was entrusted with the return of your package.
